Privacy Statement

This privacy statement (“Statement”) applies to Nihul Vetiful Melonot Yamim Veagamim LTD Operating the Lot Hotel in the Dead Sea in Israel (all together: "we" or "us").The security and privacy of your information are very important to us. Whether you are booking a room or are a member of one of our loyalty programs, we want you to trust us with managing and protecting the information that you have provided to us. We have prepared this statement to explain more about who we are and how we collect and manage your information.By using any of our products or services and/or by agreeing to this Statement, e.g., in the context of registering for any of our products or services or by any other means, you understand and acknowledge that we will collect and use personal data as described in this Statement.

Who we are and how can you contact us

Lot Hotel,Ein Bokek 3,000

Israel 

Nihul Vetiful Melonot Yamim Veagamim LTD is the "Controller" for the purposes of EU General Data Protection Regulation ("GDPR").

Questions, comments, requests and complaints regarding this Statement and the information we hold are welcome and should be addressed to us office@lothotel.co.il. All requests will be dealt with promptly and efficiently.Information we may collect from youWe collect personal data from you voluntarily when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.You do not have to provide us with your information although in some cases, if you do not, it may mean that you are unable to use our services.  For example, we may be unable to complete any booking you may wish to make, or you may be unable to participate in our loyalty programs.

In the course of providing services to you, we may collect and process data, including the following, which might contain your personal data (collectively "Personal Data"):your full name; your address; your email address; your phone number including mobile phone numbers; your nationality; details of your car registration number; details of your driving license; details of your passport; financial information about you, including your bank account details, credit card details, or other payment methods details; details of contracts you have entered with third parties for us to provide services to you; details of your relationship to other parties; details of your membership of professional or other organizations; your date of birth and/or anniversary; details of your children and other relations; medical details, including details of allergies and all other data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing accommodation, gym, spa, leisure, retail or food-related services to you; any disabilities or other medical conditions disclosed to us in order to allow us to provide with aproperiate service; media content you have watched or subscribed during your stay in our hotels.We may also use CCTV on our premises, to help us ensure the safety and security of both our staff and visitors. When you access our website or wi-fi facilities, we might be required to provide us with means of contact such as email address or social network account.

In addition, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you as disclosed to you by us.

Cookies Usage

Like many other websites, our Site may use "Cookies" or "Other Technologies" (such as "pixel tags", "web beacons", links in emails, JavaScript, device IDs assigned by Google or Apple, or similar technologies). Cookies are a small text file that is placed onto an Internet user’s web browser or device and is used to remember as well as obtain information about that party. Cookies and Other Technologies allow us and third parties to obtain information about your visits to the Site, including to analyze your visiting patterns. We use this information to process your reservations or requests and to deliver online and mobile advertisements, messages, and content for us and others that are specific to your interests. Cookies may be used on the site in order to improve your experience. In some instances, where permitted under the applicable law, cookies may also be used for certain advertising campaigns. For example, we may use Cookies to:

• Remember your language and other preferences;• Remember your username and password for future visits so that log-in is easier and faster;

• Ensure you obtain all requested information;• Provide a safe and secure service for online transactions;

• Track your response to advertisements and website or app content for analysis and the number of times we send you the same advertisement;

• Measure how many people use the Site, and how they use it, so that we may keep it running quickly and efficiently; and

• Help us and others deliver communications and content to you that are relevant, customized and responsive to your interests and location.

We may use various types of Cookies:Essential Cookies – these Cookies are necessary for the site to work, and enable you to move around it and use its services and features. We do inform you about our usage in such Essential Cookies, but we don’t ask for your consent to place these on your computer.Functional Cookies - we use Functional Cookies to save your settings on the site - settings such as your language preference, or booking information you have previously used when booking a hotel with us. We also use Functional Cookies to store such things as the last hotel you searched for, so that you can easily find it the next time you visit. Some Functional Cookies are essential to viewing maps or videos on our site.

We also may use "Flash Cookies" for some of our animated content.Session Cookies - these Cookies are stored only temporarily during a browsing session and are deleted from your device when you close the browser. We use Session Cookies to support the functionality of the Site and to understand your use of the site, e.g. which pages you visit, which links you use and how long you stay on each page.Persistent Cookies - these Cookies are not deleted when you close your browser but are saved on your device for a fixed period or until you delete them. Each time you visit the site, the server that set the Cookie will recognize the persistent Cookie saved on your device. We and others use persistent Cookies to store your preferences, so that they are available for your next visit, to keep a more accurate account of how often you visit the Site, how often you return, how your use of the site may vary over time and the effectiveness of advertising efforts.Targeting and advertising Cookies - these cookies are used to collect information from you to help us to improve our products and services as well as serve you with targeted advertisements that we believe will be relevant to you. We use targeting cookies on our websites for various marketing initiatives and campaigns.

We also may use some Analytics Cookies and Other Technologies to facilitate advertising.Advertising Cookies also include Social Plug-In Cookies - Social Plug-In Cookies are used to share content from the site with members and non-members of social media networks such as Facebook, Twitter, YouTube and Pinterest. These Cookies are usually set by the social networking provider, enabling such sharing to be smooth and seamless.Analytics Cookies collect information about your use of the site, and enable us to improve the way it works. These Cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the Site, and measure the effectiveness of advertising (including emails we send to you).

Other Technologies may be used for the same purposes as our Cookies, to allow us and third parties to know when you visit the Site, and to understand how you interact with emails or advertisements. Through Other Technologies, non-personal data (e.g., your operating system, your browser version, and the URL you came from) or aggregate information may be obtained and used to enhance your experience and understand traffic patterns.Managing cookies and opting out: aside from the Essential Cookies described above, you can choose to visit and use our website without cookies, but in some cases certain services, features, and functionality may not be available. To visit without cookies, you can always configure your browser to reject all cookies or notify you when a cookie is set.

You can always delete your browser history in order to delete any cookies from your computer.How we secure your informationWe are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access and use. However, the collection, transmission and storage of information can never be guaranteed to be completely secure. Yet, we take steps to ensure that appropriate security safeguards are in place to protect your information, and we will continue to revise policies and implement additional security features as new technologies become available.The lawful basis for processing your personal dataWe will only collect, use and share your information after ensuring that we have an appropriate lawful basis to do this. Such lawful and legal basis can be any of the following:

• Carry out our obligations arising from any contracts entered into between you and us. For example, making and managing your booking and operating and providing services in connection with any of our loyalty programs in accordance with the terms of our agreement with you;• Your consent for the process of your personal data;

• our use of your information is necessary to meet responsibilities we have to our regulators, tax officials, law enforcement, or otherwise meet our legal responsibilities;

• our use of your information is in our legitimate interest as a commercial organization. For example, to operate and improve our services and to keep people informed about our products and services (including for profiling and targeted advertising). In these cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights.In any case in which you have provided your consent to our processing of your information, you can withdraw this consent at any time by contacting us through the contact details provided above.

Transfer and disclosure of Personal Data

We may disclose your personal data to third party service providers for the purpose of providing services to you, for example the processing and fulfillment of your booking. We may also disclose your personal data in other occasions in accordance with applicable law, e.g. when we have a legal obligation to do so, or when where are allowed to do so under our legitimate interests. In any such transfer we will take steps to make sure such transfer is carefully managed to protect your privacy rights:- in any case, transfers within our group and affiliates will be subject to an agreement which contractually obliges each party to ensure that your data receives an adequate and consistent level of protection;- transfers to any subcontractor or processor will be subject to contractual terms ensuring the security and protection of any personal data, in accordance with applicable law provisions;- any transfer of data which originates in the European Union ("EU") to a country outside of the European Economic Area (EEA), shall be made in compliance with the provisions of chapter 5 of the GDPR, and the legal safeguards included there. Such transfer can be made to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights, as like the EU-US Privacy Shield; any requests for information we receive from law enforcement or regulators will be carefully validated before the disclosure of any Personal Data.